Welcome to KoKo Beauty Essentials.
To access the Wholesale section of our website, you must fill out our Wholesale Customer form to get approved.
Please be prepared to provide:
- Your Name
- Email You Would Like Attached To Your Account
- Company Name
- Company Website
- Resellers License
To start off your wholesale account with KoKo Beauty Essentials, the opening minimum is $150, and reorder minimums are $100.
Payment Methods + Terms
Payments are handled through Shopify. We accept credit card, Afterpay, and PayPal payments through our platform. At this time, we do not offer payment terms (Net 30, 60, 90, etc), therefore all wholesale purchases must be paid in full. If you have any questions and would like to discuss another payment option, please contact us at email@example.com
Estimated Production or Lead Time
All items are handmade and crafted at our local studio. For 25-500 items Please allow us 1 week to handle your order. For 500+ items please allow 2-3 weeks for your items to be prepared. For bar soap purchases, lead time is between 6-8 weeks, unless we have stock already available at our studio.
We will keep in contact with you if you're items will take longer, or less time to prepare. If you have any questions on lead times, or need a rush order, please contact us firstname.lastname@example.org
Shipping Method and Shipping Cost
Our products are shipped via USPS Parcel Select Ground with shipment confirmation insurance. Currently, our products only ship within the United States and we are not accepting international retail customers at this time.
We take the upmost care in preparing our items to ship and arrive safely. However, once item is marked delivered, please contact USPS for any lost package claims.
Returns & Restocking Fees
We stand behind our products and want to maintain a great relationship with our retailers. However, due to the nature of our products, all items that are to be returned need to be unopened and unused, and in a resellable condition. All retail orders come with a 5 day money back guarantee. Simply return the merchandise with the original invoice and a note stating your reason for return and we’ll gladly refund your purchase price. Shipping & handling charges are not refundable, and a 15% re-stocking fee will be deducted from the re-fund.
Incorrect or Damaged Goods
If your merchandise is damaged or incorrect upon arrival, save all contents and packing materials and contact us within 3 business days after its arrival. Shipments that arrive in damaged condition will be replaced only after the damaged merchandise has been returned to KoKo Beauty Essentials within 10 days of receipt for inspection.
Canceling or Changing Your Order
Although we are a small artisan brand, orders get prepped as soon as they come in. With that being said, please contact us within 24 hours to see if we can cancel or change your order.
It is your responsibility to maintain a clean environment and replace tester products as needed. Failure to maintain a clean display and products can result in your wholesale account being terminated.
Minimum Advertised Price Policy (MAP)
The MAP policy applies to all KoKo Beauty Essentials products. Our minimum advertised price for KKBE products is 85% of the Suggested Retail Price (SRP), which is a 15% discount off the SRP.
Only with written permission from KoKo Beauty Essentials can resellers offer our products on promotion at a lower advertised discount price.
This MAP policy does not in any way limit the ability of any dealer to advertise generic phrases such as that they “have the lowest prices” or “will meet or beat any competitor’s prices,” or similar phrases so long as the price advertised or listed is not below the MAP. To protect our resellers from unfair competition and to maintain the brand’s image, KoKo Beauty Essentials will regularly review all reseller commerce sites and conduct in-depth web searches to ensure consistent adherence to this policy. In cases of violation of this MAP policy, resellers will be allowed 24 hours to bring all advertising into compliance. Warnings and written notices will not be provided. Failure to comply immediately will result in discontinued shipments and possible account termination. KoKo Beauty Essentials reserves the right to cancel or limit the sale of its products to parties whose sales and distribution strategies are incompatible with those of KoKo Beauty Essentials.
The sale or distribution of KoKo Beauty Essentials products outside the United States or to a third party other than an end consumer is strictly prohibited unless specifically approved in writing by KoKo Beauty Essentials. KoKo Beauty Essentials reserves the right to cancel or limit the sale of its products to parties whose sales and distribution strategies are incompatible with those of KoKo Beauty Essentials.
Internet Retailer Requirements
Resellers must have privacy and customer service policies, as well as overall business ethics that are compatible with those of KoKo Beauty Essentials. It is crucial that the KoKo Beauty Essentialsfamily remain a reputable and trusted brand. All internet resellers must have a web address of their own to sell KoKo Beauty Essentials products. You may not use a subdirectory of another company’s URL, such as an Amazon.com storefront. Additionally, you cannot sell products through any online auction site such as eBay. KoKo Beauty Essentials products should be represented as part of a category of like products, and should make up only a portion of the offerings sold online by the web retailer. Once approved, we will send product photography free of charge for use on your website in order to maintain a consistent presentation of the brand. All KoKo Beauty Essentials material, including text from our website, ads, catalog, and other written documentation, may be used only with the express written consent of KoKo Beauty Essentials. The presentation of the KoKo Beauty Essentials line on your site must clearly differentiate from KoKo Beauty Essentials company websites and must not confuse a “reasonable consumer”. KoKo Beauty Essentials will review your website prior to setting up an account and reserves the right to refuse sales at its discretion. KoKo Beauty Essentials will also review your site periodically to ensure ongoing compliance with this policy.
By placing a wholesale order, you are stating that you understand and adhere to all policies set forth by KoKo Beauty Essentials.